Question 1

What is Vomanique's Return and Exchange Policy? How does it work?

Accepted Answer

You can return products purchased from Vomanique within the specified return/exchange period(check product details page for the same), except for our non-returnable products and high-value products which can only be returned for limited number of days.
Create a 'Return Request' under “My Orders” section of App/Website/M-site. Follow the screens that come up after tapping on the 'Return’ button. Please make a note of the Return ID that we generate at the end of the process. Keep the item ready for pick up or ship it to us basis on the return mode 
We offer pick-up facility in selected locations basis our courier serviceability. 
If reverse pick-up option is not available at your location you can self-ship the product to us 
Pick-up: If you select to schedule a pick-up, please place the product in a packet and the product must be unused, unwashed and all the tags are intact.Keep the packet ready and open to expedite the return pickup. Our staff may initially examine the product at the time of pickup and a further quality check of the product will be conducted at our Returns Desk. 
Self-ship: In case your area pincode is not eligible for “Pick-up” mode then, please self-ship the product to our Returns desk.Please pack the product and ensure product is unused, unwashed and all the tags are intact.Also, please mention Order No and Return id on a piece of paper and place it in the packet. Kindly address the package to the address of the Returns desk closest to you. We have listed out the addresses of the Returns desk in another section on this page.

Question 2

What is No Questions Asked Returns?

Accepted Answer

Once you create a return via App / Desktop as per the returns policy, Vomanique will ensure a quick, easy and seamless returns experience for you. Our delivery agents may perform a simple quality check at your doorstep and upon acceptance of the return, your refund will be initiated immediately.

Question 3

How do I return multiple products from a single order?

Accepted Answer

If you are returning multiple products from a single order then, you will receive a separate Return ID via e-mail for each item. If you are self-shipping the products, you can ship all the products in a single shipment. Please mention the Return IDs for all the products on a single sheet of paper and place it inside the packet.If mode of return is Pickup, our courier person will pickup the products from the pickup address.

Question 4

Why has my return request been declined?

Accepted Answer

This may have happened, if the item you returned is used, damaged or original tags are missing. For more details, please call our customer care.

Question 5

Why did the pick up of my product fail?

Accepted Answer

We make three attempts to pick up the item, if the item is not picked up in the third attempt, Pickup request will be marked as failed. You can initiate a new return request, if item meets the return criteria and is within the specified return/exchange period (check product details page for the same). For more details, please call our customer care.

WOMEN CLOTHING AND ACCESSORIES

Return Policy

What is Vomanique's Return and Exchange Policy? How does it work?

What is No Questions Asked Returns?

How do I return multiple products from a single order?

Why has my return request been declined?

Why did the pick up of my product fail?